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Jim Corbett National Park

Refund & Cancellation Policy

Corbett Online Booking

At Corbett Online Booking, we strive to provide a smooth and transparent booking experience. Please read our Refund & Cancellation Policy carefully before making any reservation.

  1. Safari Permit Cancellation

Safari permits are issued by the Forest Department of Uttarakhand and are subject to their rules and regulations.

  • Once a safari permit (E-Permit) has been issued, it cannot be cancelled, transferred, modified, or refunded under any circumstances.
  • Permit fees paid to the Forest Department are non-refundable.

  1. Booking Cancellation by Visitor

If a visitor wishes to cancel a safari booking:

  • Cancellation requests must be submitted in writing via email or WhatsApp.
  • Forest Department permit charges, if already processed, are non-refundable.
  • Any service charges, transaction fees, or processing fees paid during booking are also non-refundable unless otherwise specified.

  1. No Show Policy

  • If a visitor fails to arrive at the designated reporting point on time, it will be treated as a "No Show."
  • No refund, rescheduling, or compensation will be provided for missed safaris due to late arrival or non-attendance.

  1. Incorrect Information Provided

Visitors are responsible for providing accurate details during booking.

No refund will be provided if:

  • Incorrect name is submitted.
  • Wrong ID details are provided.
  • Visitor fails to carry the original ID used during booking.
  • Entry is denied due to mismatch in booking information.

  1. Park Closure & Government Restrictions

In certain situations, safari operations may be suspended due to:

  • Heavy rainfall or extreme weather conditions
  • Natural disasters
  • Forest fires
  • Wildlife emergencies
  • Government orders or restrictions
  • Decisions taken by the Forest Department

In such cases, refunds (if applicable) shall be governed solely by the policies and decisions of the Forest Department. Corbett Online Booking shall not be liable for any additional compensation.

  1. Wildlife Sighting Disclaimer

Safari bookings are made for the purpose of exploring the forest and wildlife habitat.

  • Tiger sightings or sightings of any specific wildlife species are not guaranteed.
  • Absence of wildlife sightings does not qualify for any refund, cancellation, or compensation.

  1. Processing of Eligible Refunds

If any refund is approved under exceptional circumstances:

  • The refund will be processed through the original payment method.
  • Processing time may vary depending on banks, payment gateways, and applicable authorities.
  • Transaction charges, gateway fees, and administrative charges may be deducted where applicable.

  1. Contact for Cancellation Requests

For cancellation-related inquiries, please contact:

Corbett Online Booking

Website: http://www.corbettonlinebooking.com/

Phone: +91 7248575286

Email: corbettonlinebookingind@gmail.com

By making a booking through Corbett Online Booking, you acknowledge that you have read, understood, and accepted this Refund & Cancellation Policy.